Mario Mendez
Cloud & DevOps Engineer / Azure · AWS · CI/CD
I help teams ship faster and break less. I specialize in cloud infrastructure, CI/CD automation, and Azure DevOps — turning broken pipelines, flaky deployments, and messy environments into reliable, scalable systems. 3+ years working directly with enterprise engineering teams at Microsoft scale.
Certified
AZ-900 Azure
Experience
3+ yrs Cloud
What I work with
Technologies & Tools
Cloud & Infrastructure
CI/CD & Automation
Scripting & Languages
Observability & Linux
Networking
Credentials
Certifications
What I've built
Projects
Automated CI/CD Pipeline with Docker & GitHub Actions
Built an end-to-end pipeline for a Python monitoring service — from code push to production container, fully automated. No manual deploys, no broken builds reaching production.
- Real-time system metrics API (CPU, memory, disk, network) via Flask
- Tests run automatically on every push — build blocks if anything fails
- Docker image built and published to GHCR without touching a server
Centralized Monitoring on AWS with Splunk
Set up a distributed observability stack from scratch on AWS — three nodes collecting, indexing, and alerting on infrastructure metrics across multiple hosts. Built to catch problems before users do.
- 3-node Splunk cluster (Search Head, Indexer, Forwarder) on EC2
- Automated metric collection via Bash scripts running on cron
- Real-time alerts + AWS networking configured end-to-end
BJJ Academy — Full-Stack Web App
Designed and built a complete web platform for a local sports academy — their full operation online: student management, belt tracking, attendance, a blog, and a parent portal for kids.
- Role-based access for admins, instructors, students, and parents
- Parent account handles multiple kids, each with independent progress
- Deployed on Azure (App Service + Cosmos DB), live in production
Where I've worked
Experience
Operations Lead (Duty Monitor)
Tek Experts · Microsoft Partner
- Kept 20+ concurrent Azure support queues running on time — owned SLA across App Services, Developer Support, and DevOps teams simultaneously.
- Called the shots on high-pressure incident escalations across 3 service lines, minimizing customer impact under time constraints.
- Direct coordination with Microsoft engineers in the U.S. — bridging teams, timezones, and priorities.
Azure DevOps Support Engineer
Tek Experts · Microsoft Partner
- Solved 15–25 Azure DevOps cases per week — YAML pipelines, GitHub integrations, REST APIs, deployment failures — with 90%+ customer satisfaction.
- Worked alongside Microsoft product engineers to validate bugs and push fixes upstream.
- Wrote technical guides that cut repeat issues and helped customers unblock themselves faster.
Azure DevOps Support Engineer
Tek Experts · Microsoft Partner
- Enterprise-level Azure DevOps troubleshooting: pipelines, auth, self-hosted agents, deployment failures — consistently within SLA.
- Cut case resolution time by redesigning how the team diagnosed issues across DevOps, Lab Services, and DevTest Labs.
- Mentored junior engineers — teaching them how to read logs, escalate correctly, and think through complex cloud problems.
Let's work together
Have a project?
Need help with cloud infrastructure, CI/CD pipelines, automation, or a web app? Reach out — I respond fast.
© 2026 Mario Mendez · Built with Next.js & Tailwind CSS